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VoIP, Broadband & Virtual Numbers For Businesses

Finding the right VoIP supplier can be a minefield. We understand the needs of SME business around Bedfordshire, Hertfordshire, and Buckinghamshire. Get in touch today for free advice around upgrading your comms.

VoIP & Broadband Services

VoIP is a completely digital phone service that sends voice calls as data over the internet which offers much clearer phone calls that can be more flexibly managed as well as used. VoIP phone services can be used to make phone calls at any time from anywhere using any internet connected computer, headset or device. Releasing you from the confines of a traditional fixed desk phone.

Finding the right VoIP supplier can be a minefield. We understand the needs of SME businesses around Bedfordshire, Hertfordshire, and Buckinghamshire. Get in touch today for free advice around upgrading your comms. As we support many clients we also have experience of the VoIP providers to understand not only what they offer but how well they deliver. We can help you find cheap business VoIP that will not only be able to generate you some savings on your telecommunications but also find the service that best fits your needs.

Virtual Numbers

Choose any geographic fixed landline number publish it on your website, email signature or social media platforms.
From a web based portal you can chose what happens when that number is called, forward calls to an answering service, forward calls to your mobile after 5 rings forward to another mobile or landline.
Virtual numbers can work for small business who don’t want to publish a mobile number on their website of business cards as this sometimes doesn’t look very professional. When a call is received a whisper message is played before you pick up the call to inform you that its been received via your virtual number not direct, allowing you to prepare for the call or answer in a different way.
Virtual numbers can work for a business with who cover multiple locations around the country and need local geographic numbers. 
75%

Your business can save up to 75% on your telecoms equipment by using VoIP.

30%

Businesses using a VoIP system can see a 30% increase in productivity.

Man with headphones on looking at laptop

Schedule a 45 minute free consultation today to learn more!

We understand that the world of IT can be hard to navigate sometimes. Microsoft 365, Safety Online, Security for your business, Back-ups ?? What does this all mean and how can it help you? That’s why we offer a free consultation via TEAMS or ZOOM to discuss and offer free advice for your business.
Who can benefit from VoIP ?

Cloud Voice is suitable for businesses of any size with single or multiple sites. We can scale from the very small single office to multisite networks or indeed large corporate headquarters, providing seamless, reliable, predictable and hassle-free levels of communication functionality.

VoIP phone solutions are a flexible solution that can allow you to use your existing telephone equipment, use IP enabled phones including smartphones and computers enabled for VoIP combined with headsets. This allows you to transition to VoIP easily and make any hardware changes as and when you are ready.
 
VoIP phone solutions can also offer your business an opportunity to unify your communications services which includes phone calls, faxes, voice mail, email, web conferences and more. Through unifying these communications, it makes it simpler for staff to adopt these communication methods and new ways of working that can better support remote working and home working.
Woman pressing buttons on a VOIP phone
What is VoIP?

Voice over Internet Protocol is known as VoIP. It is a piece of technology that enables you to place phone calls online rather than over regular telephone lines. VoIP transforms your phone’s voice signal into a digital signal that can be sent over the internet and then transforms it back into a standard phone signal at the other end. This enables additional capabilities like video conferencing in addition to more flexible and economical communication.

SoGEA (Single Order Generic Ethernet Access).

Previously, to deliver broadband to a home or office, you needed to have a traditional phone line installed and then ADSL Broadband or Fibre Broadband provided on top of it.

BT Openreach are now delivering a single order version of Fibre Broadband and GFast Fibre Broadband that means you or the provider do not have to install a traditional copper phone line to compliment the service. SoGEA includes an underlying version of a phone line.

The advantages of this are:

Cheaper: The combined cost of a phone line and broadband is slightly more expensive than SoGEA.
Improved Fix Times: Since some customers, use one provider for their phone line and another for their broadband this option combines both into a single call.
More reliable: Since there is no traditional phone line there is less of a chance of interference and an unstable connection.
Faster and upgradable

The only drawback to this service is that SoGEA customers will no longer have a traditional phone number. You cannot connect a traditional phone to a SoGEA line. Customers will have to adopt VOIP to be able make and receive phone calls.

Different Broadband Types

Two different types of ADSL technology which are used in the UK – ADSL1 and ADSL2+.

ADSL1 is capable of a maximum speed of about 8Mbit/s, and ADSL2+ a maximum speed of about 24Mbit/s.

However, the broadband speeds via both types of ADSL will depend on how far you live from your telephone exchange – the further away you are, the lower the speeds and the actual speeds you receive will typically be much lower than the maximum speeds shown above.

Fibre

Fibre broadband is delivered via clusters of fibre optic cables (each one thinner than a human hair) and speeds are faster than ADSL.

There are two types of superfast fibre broadband – ‘fibre-to-the-cabinet’ (FTTC) and ‘fibre-to-the-premises’ (FTTP).

With fibre-to-the-cabinet, fibre optic cables run from the telephone exchange to street cabinets before using standard copper telephone wires to connect to homes.

Most fibre connections in the UK are fibre-to-the-cabinet services, and are typically sold as offering speeds of ‘up to’ 38Mbit/s or 76Mbit/s.

Fibre-to-the-premises broadband – which, as the name suggests, involves fibre optic cables running directly to your home – is faster than fibre-to-the-cabinet but currently only constitutes a minority of broadband connections.

Fibre-to-the-premises broadband services can offer speeds of up to 1Gbit/s (i.e. 1,000Mbit/s).
The three most common types of fixed-line broadband in the UK are ADSL, cable and fibre.

ADSL

ADSL stands for Asymmetric Digital Subscriber Line and is the most commonly available type of broadband, delivered through the copper wires of your phone line.

Virtual Numbers (a Landline in your back pocket)

Choose any geographic fixed landline number publish it on your website, email signature or social media platforms. You can chose exactly what happens when that number is called, forward calls to an answering service, forward calls to your mobile after 5 rings forward to another mobile or landline when you are on holiday or out of hours.

Virtual numbers work for small business who don’t want to publish a mobile number on their website or vehicles a local or national 0333 number looks a lot more professional.
Some people don’t like calling a mobile for a business or service.

When a call is received a whisper message is played before you pick up the call to inform you that it’s been received via your virtual number not direct, allowing you to prepare for the call or answer in a different way.
Virtual numbers can work for a business with who cover multiple locations around the country and need local geographic numbers.
Just like having a landline in your Back Pocket.

Person pulling phone out of back pocket
The Big Switch Off

You have no other option. You must make the change.
Openreach’s traditional telephone network will be phased out by 2025, requiring everyone with a phone line to switch to a VoIP solution and make/receive calls over the internet.
We understand that transitioning to something new can be stressful, especially when it comes to your business. That is why we allow you to test our VoIP product first and integrate it with your existing phone system. We will switch you over once you are satisfied, and you will be able to keep all of your existing phone numbers.

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How Can We Help?

Our no-nonsense small business computer support is second to none. Our team of IT experts are on hand to assist you with all your IT needs. Weather you require basic level support to a fully managed IT Support & Protection Plan. Our IT computer experts are trained, experienced on hand and ready to help you and your business. From setting up a new PC in your office to a full-scale cloud migration we can help you. Call now to speak to a human being with all the jargon filtered out. We understand small business just like yours.

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